Victoria + Albert Warranty

Victoria + Albert guarantee their products to be free of defects in material and workmanship, subject to meeting the terms and conditions specified below.

Please note, all warranty claims for Western Australia and South Australia are handled by Gro Agencies.

Victoria + Albert Bath and Basin Warranty Australia. Luxe by Design, Brisbane.

Residential 25 Year Guarantee

QUARRYCAST™ products are guaranteed for residential use for a period of 25 years.

Victoria + Albert Commercial Warranty Australia. Luxe by Design, Brisbane.

Commercial 8 Year Guarantee

QUARRYCAST™ products are guaranteed for commercial and business use for a period of 8 years.

Victoria + Albert Accessory Warranty Australia. Luxe by Design, Brisbane.

Paint Finish 5 Year Guarantee

Custom colour paint finishes on Victoria + Albert baths and basins are guaranteed for a period of 5 years.

Victoria + Albert Accessory Warranty Australia. Luxe by Design, Brisbane.

Accessory 5 Year Guarantee

Washstands, waste kits, special finish feet and bath accessories are guaranteed for a period of 5 years.

Warranty Claim Form

Claim form is to be completed by Luxe by Design account holders only.
Installers and end consumers, please contact the retailer or reseller where you purchased the goods for assistance in processing your warranty claim.

Click or drag files to this area to upload. You can upload up to 10 files.
Please upload clear photos of the issue along with photos of the product packaging and a copy of your proof of purchase.